Grievance Redressal Mechanism
Client Support & Compliance
Grievance Redressal Mechanism
We value your trust and are committed to addressing any concerns or complaints promptly, professionally, and transparently through a clearly defined resolution process.
Reach Us Through Any Channel
Clients may raise any grievance, complaint, or service-related concern using any of the channels below. We aim to provide a resolution within 21 working days from the date of receiving your complaint.
-
Email Write to us at roshanikolhe11@gmail.com for any queries or grievances.
-
Phone Call us at +91-9763555112 during working hours.
-
Post / Registered Office Ves-Soygaon, Tal-Kopargaon, Ahmednagar, Maharashtra, 423605
Please include your full name, contact details, and a clear description of the issue to help us process your grievance efficiently.
Escalation Matrix
| Designation | Contact Person Name | Office Address | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Roshni Kolhe | Ves-Soygaon, Tal-Kopargaon, Ahmednagar, Maharashtra, 423605 | 9763555112 | info@kolheadvisory.com | Mon–Fri, 10:00 AM – 6:00 PM |
| Head of Customer Care | Roshni Kolhe | Ves-Soygaon, Tal-Kopargaon, Ahmednagar, Maharashtra, 423605 | 9763555112 | info@kolheadvisory.com | Mon–Fri, 10:00 AM – 6:00 PM |
| Compliance Officer | Roshni Kolhe | Ves-Soygaon, Tal-Kopargaon, Ahmednagar, Maharashtra, 423605 | 9763555112 | info@kolheadvisory.com | Mon–Fri, 10:00 AM – 6:00 PM |
| CEO | Roshni Kolhe | Ves-Soygaon, Tal-Kopargaon, Ahmednagar, Maharashtra, 423605 | 9763555112 | info@kolheadvisory.com | Mon–Fri, 10:00 AM – 6:00 PM |
| Principal Officer | Roshni Kolhe | Ves-Soygaon, Tal-Kopargaon, Ahmednagar, Maharashtra, 423605 | 9763555112 | info@kolheadvisory.com | Mon–Fri, 10:00 AM – 6:00 PM |
